Privacy Policy
Last updated: January 15, 2024 — Effective date: January 15, 2024
1. Introduction
Guangxi Jiexun Network Technology Co., Ltd. (referred to throughout this policy as Jie Xun, we, us, or our) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at www.jiexun.lol, use our systems design and integration services, or otherwise interact with us in the course of our business operations.
Jie Xun is a professional computer systems design and integration firm operating in the Professional, Scientific, and Technical Services sector. Our work involves close collaboration with clients on systems architecture, cloud infrastructure, custom software development, cybersecurity consulting, data engineering, and related technical services. The nature of these services requires us to handle certain categories of information — and we take that responsibility seriously.
This policy is designed to meet the transparency requirements of applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for users in the European Economic Area, the California Consumer Privacy Act (CCPA) for California residents, and the Personal Information Protection Law (PIPL) of the Peoples Republic of China. By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this document.
2. Information We Collect
We collect information in multiple ways, each serving a specific and legitimate purpose related to the delivery and improvement of our professional services. The categories of data we may collect are described below.
2.1 Information You Provide Directly
When you fill out a contact form on our website, send us an email, schedule a consultation, or engage our services, you may voluntarily provide personal information including your full name, email address, phone number, company name, job title, project requirements, technical specifications, and any other details you choose to share in your communication. We also collect billing and payment information when you enter into a service agreement with us, which may include company registration details, tax identification numbers, and bank account information for invoicing purposes.
2.2 Information Collected Automatically
When you browse our website, our servers automatically log certain technical data transmitted by your browser or device. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited and the time spent on each page, the date and time of your visit, device identifiers, and screen resolution. We collect this data through standard server logs and may use cookies, web beacons, and similar tracking technologies as described in Section 7 of this policy.
2.3 Information from Service Engagements
During the course of a client engagement, we may access or receive technical data related to your systems, infrastructure, applications, and data environments. This may include system configuration files, network topology information, source code repositories, database schemas, performance metrics, and other technical artifacts necessary for the delivery of our consulting, development, or integration services. All such information is handled under the terms of our service agreement and applicable confidentiality provisions.
2.4 Information We Do Not Collect
We do not knowingly collect or process sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health information, or data concerning a persons sex life or sexual orientation, unless explicitly required and consented to for a specific and lawful purpose. Our website is not directed toward children under the age of 16, and we do not knowingly collect personal information from minors.
3. How We Use Your Information
Every use of your personal information is anchored to a clearly defined purpose. We do not collect data speculatively or use it in ways that are disconnected from the legitimate interests of our business and the expectations of our clients. The specific purposes for which we process your information are listed below.
- Service Delivery: To provide the systems design, integration, development, and consulting services you have requested, including project management, technical analysis, solution architecture, implementation, testing, deployment, and ongoing support.
- Communication: To respond to your inquiries, provide technical consultations, send service-related updates, deliver project status reports, and maintain ongoing professional correspondence throughout an engagement.
- Contract Management: To prepare, execute, and manage service agreements, statements of work, invoices, payment processing, and other contractual obligations between Jie Xun and our clients.
- Website Improvement: To analyze website traffic patterns, monitor page performance, identify and fix technical issues, and improve the overall user experience of our digital properties.
- Security: To detect, prevent, and respond to fraudulent, unauthorized, or illegal activities; to maintain the security and integrity of our systems, networks, and data; and to comply with legal and regulatory obligations.
- Marketing: With your explicit consent, to send you newsletters, industry insights, case studies, event invitations, and information about services that may be relevant to your business interests. You may opt out of marketing communications at any time using the unsubscribe link in every email or by contacting us directly.
- Legal Compliance: To comply with applicable laws, regulations, court orders, government requests, and to establish, exercise, or defend legal claims.
4. Legal Basis for Processing
Depending on your jurisdiction and the nature of your relationship with Jie Xun, we rely on one or more of the following legal bases for processing your personal information:
- Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract (for example, preparing a service proposal based on your project requirements).
- Legitimate Interests: Processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your data protection rights. Legitimate interests include improving our services, securing our systems, and managing client relationships.
- Consent: You have given clear and unambiguous consent for us to process your personal data for a specific purpose (for example, subscribing to our newsletter). You may withdraw consent at any time.
- Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation to which Jie Xun is subject.
5. Data Sharing and Disclosure
We do not sell your personal information to third parties. We do not trade, rent, or otherwise monetize your data through disclosure to unrelated entities. The limited circumstances under which we may share your information are described here.
5.1 Service Providers and Sub-processors
We engage trusted third-party service providers to support the operation of our business and the delivery of our services. These providers are contractually bound to process data only on our instructions and in compliance with confidentiality and security obligations at least as protective as those in this policy. Categories of service providers include cloud hosting and infrastructure providers (such as Amazon Web Services, Google Cloud Platform, and Microsoft Azure), email and communication platforms, project management tools, payment processors, and analytics services. A current list of sub-processors is available upon request.
5.2 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
5.3 Legal Requirements
We may disclose your information if required to do so by law, regulation, court order, subpoena, or other valid legal process; to respond to requests from public and government authorities; to protect our rights, property, or safety and those of our clients, employees, or the public; and to enforce our agreements and policies.
5.4 With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
6. International Data Transfers
Jie Xun is headquartered in the Peoples Republic of China, with team members and infrastructure distributed across multiple jurisdictions. Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside, including China, the United States, and member states of the European Union. When we transfer data across international borders, we implement appropriate safeguards in accordance with applicable data protection laws.
For transfers from the European Economic Area to countries not recognized by the European Commission as providing an adequate level of data protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, supplemented by additional technical and organizational measures as necessary. For transfers subject to the PIPL, we comply with the cross-border data transfer mechanisms prescribed by the Cyberspace Administration of China, including security assessments and standard contracts where applicable.
By using our website or services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy. You may request additional details about the specific safeguards applied to your data by contacting us at the address listed in Section 11.
7. Cookies and Tracking Technologies
Our website at www.jiexun.lol uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support essential functionality. A cookie is a small text file that is placed on your device when you visit a website. Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period or until manually deleted).
We categorize the cookies used on our website as follows:
- Essential Cookies: Necessary for the basic operation of the website, including navigation, access to secure areas, and form submission. The website cannot function properly without these cookies, and they do not require your consent under most data protection frameworks.
- Analytics Cookies: Used to understand how visitors interact with our website by collecting and reporting information anonymously. We may use services such as Google Analytics, which set their own cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Functional Cookies: Enable the website to remember choices you make, such as your language preference or region, and provide enhanced, more personalized features.
- Marketing Cookies: Used to deliver advertisements relevant to your interests. We currently do not deploy marketing cookies on our website. Should this change, we will update this policy and provide appropriate notice and consent mechanisms.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, set alerts before cookies are stored, and browse in private or incognito mode. Please note that disabling certain cookies may affect the functionality of our website. For detailed guidance on managing cookies, consult the help documentation for your specific browser.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and contractual obligations. The specific retention period varies based on the category of data and the purpose of processing.
Contact form submissions and general inquiry data: Retained for up to 24 months from the date of last communication, unless a service agreement is entered into, in which case the data becomes part of the client record. Client engagement records, contracts, and related documentation: Retained for the duration of the engagement plus seven years following termination, in accordance with tax, audit, and legal requirements applicable in our jurisdictions of operation. Server logs and analytics data: Retained in identifiable form for up to 90 days, after which data is anonymized or aggregated. Financial and billing records: Retained for a minimum of ten years as required by PRC tax and accounting regulations.
When personal information is no longer required, we securely delete, destroy, or anonymize it using industry-standard methods designed to prevent unauthorized access or reconstruction.
9. Data Security
We implement and maintain a comprehensive set of technical, administrative, and physical security measures to protect your personal information against accidental loss, unauthorized access, alteration, disclosure, or destruction. Our security framework is informed by industry standards including ISO 27001 and the NIST Cybersecurity Framework.
- Encryption: All data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher). Sensitive data at rest, including client project data and authentication credentials, is encrypted using AES-256 encryption.
- Access Controls: Access to personal data is limited to authorized personnel who have a legitimate business need. We enforce the principle of least privilege, role-based access controls, and multi-factor authentication for administrative systems.
- Monitoring: Our systems are continuously monitored for anomalous activity, and we maintain intrusion detection and prevention systems to identify and block potential threats in real time.
- Incident Response: We maintain a documented incident response plan. In the event of a data breach affecting your personal information, we will notify affected individuals and relevant regulatory authorities within the timeframes required by applicable law, and we will take immediate steps to contain, investigate, and remediate the incident.
- Employee Training: All Jie Xun personnel receive mandatory data protection and security awareness training upon joining and annually thereafter.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is absolutely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the information in Section 11.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information. We are committed to honoring these rights and will respond to valid requests within the timeframes prescribed by applicable law.
- Right of Access: You may request a copy of the personal information we hold about you, along with details about how we process it.
- Right to Rectification: If the information we hold about you is inaccurate or incomplete, you may request that we correct or supplement it.
- Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to legal and contractual retention obligations.
- Right to Restriction: You may request that we limit the processing of your personal data under specific conditions defined by applicable law.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and you may ask us to transmit it directly to another controller where technically feasible.
- Right to Object: You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your data protection rights.
To exercise any of these rights, please contact us using the information provided in Section 11. We may need to verify your identity before processing your request, which may require you to provide additional information. If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority in your jurisdiction.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us through any of the following channels. The developer and primary point of contact for privacy matters is Jie Xun.
Data Controller:
Guangxi Jiexun Network Technology Co., Ltd.
Room 611, 6th Floor, Port Joint Inspection Building
Qinzhou Port Economic Development Zone
Qinzhou Port Area, China (Guangxi) Pilot Free Trade Zone
Qinzhou City, 535000
China (CN)
Email: talk@jiexun.lol
Phone: +1 (918) 412-7726
Website: www.jiexun.lol
We aim to acknowledge all privacy-related inquiries within 48 hours and provide a substantive response within 30 calendar days. In complex cases, we may extend this period by up to an additional 60 days, in which case we will inform you of the delay and the reasons for it.
12. Childrens Privacy
Our website and services are not directed to individuals under the age of 16 or the applicable age of digital consent in their jurisdiction. We do not knowingly collect, use, or disclose personal information from children. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take prompt steps to delete that information from our servers. If you believe that a child has provided us with personal information, please contact us immediately.
13. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content. When you leave our website, we encourage you to read the privacy policy of every site you visit. This Privacy Policy applies solely to information collected by Jie Xun through our website and services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or the features and functionality of our services. When we update the policy, we will revise the effective date at the top of this page and post the updated version on our website. For material changes that significantly affect how we process your personal information, we will provide additional notice — which may include sending an email to the address on file, displaying a banner on our website, or requesting your renewed consent where required by law.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after the effective date of any revised policy constitutes your acceptance of the changes, except to the extent that applicable law requires explicit consent.
15. Governing Law and Dispute Resolution
This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without giving effect to any choice-of-law or conflict-of-law provisions. Any dispute, controversy, or claim arising out of or in connection with this policy shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 60 days, it shall be submitted to the competent court in Qinzhou City, Guangxi Zhuang Autonomous Region, Peoples Republic of China, which shall have exclusive jurisdiction.
Notwithstanding the foregoing, nothing in this section shall limit your right to file a complaint with the data protection supervisory authority in your country of residence or to seek injunctive relief in any court of competent jurisdiction to the extent permitted by applicable law.